Support

You can get help from our telephone-support staff 7:00 A.M. to 7:00 P.M. Pacific Time, and we monitor the internal systems all day every day. Email is at support@xetus.com or call us at: 877-GO-XETUS, option 5.

XetusOne also features an in-application support and FAQ database that resolves many user needs. In-application videos and user guides provide ongoing training.

Because the core of XetusOne is running on our central servers, we handle updates and maintenance. You access the most up-to-date version of our product each time you log in, with no local reinstallation.

Starting is as simple as signing up for XetusOne, obtaining login passwords, and entering credentials for services like credit, AUS, and flood. We will train your staff online to use our system effectively. This training, which ordinarily takes less than a day, is included in our initial setup fee and is typically more than sufficient to enable users with all levels of computer skills to use XetusOne.

XetusOne's technical support is the best... easily accessible and very responsive to our needs!

National Loan Processing Company